Police were contacted by a concerned resident Friday morning after they received a call at their residence from an unknown male advising that their computer contained a virus.

After granting the man remote access to the computer the homeowner observed him accessing banking information and personal files. The man then accessed the victim’s bank account and removed approximately $20,000.

Police are urging everyone to hang up the phone if you should receive such a call. It’s a SCAM. 

Computer users are reminded that unless you initiate the call, do not allow anyone access to your computer. Don’t give out personal, banking or credit card information to anyone unless you are sure of whom you are dealing with. Change your passwords frequently as well. Reputable agencies will not ask for this information unless you have initiated the call.

Never download anti-virus software from a pop-up or link sent to you through an e-mail. Update your anti-virus software often and scan your computer for viruses regularly. Don’t click on links or attachments in e-mails sent to you by someone you don’t know.

Turn on your browser’s pop-up blocking feature. Never click on a pop up that claims your computer has a virus.

If you received a call from someone indicating that they are calling from Microsoft, please contact the Canadian Anti-Fraud Centre at 1-888-495-8501 or http://www.antifraudcentre.ca.